Metrics library

What we watch, and what it’s worth.

Eight domains, 99 signals, all computed on your own data. Here is the business problem we solve in each, and what solving it is worth.

99
KPIs tracked
8
Business domains
500+
Causal relationships
100%
Traceable to source
Individual definitions and thresholds live inside the product, calibrated to your stage. What follows is what each domain actually solves for you, with an illustrative example.

Revenue

Revenue is up. That tells you nothing about whether it is durable.

We separate revenue that will repeat from revenue that will not, surface concentration before it becomes a valuation problem, and show whether growth was earned on price or bought with discount.

What it surfaced
$340k
a year, quietly given away

Growth looked healthy at +9%. Most of it traced to discounting on renewals: the same volume at a lower price.

Profitability

Margin drifts a point at a time, and nobody can name the cause.

We attribute every point of movement to the contracts, cohorts and cost lines actually behind it, then project where it lands if nothing changes.

What it surfaced
−$1.4M
over four quarters

A 3.1-point drop traced to eleven accounts on a legacy plan whose delivery costs scale faster than their price.

Cash Flow & Accounts Receivable

You find the squeeze in the close, weeks after it began.

We watch collection behaviour and payment terms continuously, project the cash position forward, and flag the trough while it is still fixable.

What it surfaced
9 weeks
of warning

A change in terms colliding with Q4 concentration opened a $2.1M trough, three weeks before a funding close.

Growth

Pipeline looks fine, right up until the quarter it does not.

We track the whole conversion chain, show precisely where it breaks, and price that break in bookings.

What it surfaced
+5.5 mo
of runway recovered

Win rates held while the sales cycle stretched 20%, so bookings lagged spend by two quarters. Rebalancing corrected it.

Retention

By the time churn reaches the numbers, they have already decided to leave.

We watch the behaviour that precedes churn and flag the cohorts at risk while you can still do something about them.

What it surfaced
$890k
ARR, two quarters early

Second-feature adoption in one cohort fell 14%. That cohort carried 3.1× the forward churn risk of the book.

Efficiency

Everybody is busy. Nobody can prove which spend is working.

We measure what each dollar and each hire actually returns, and show you where the next dollar earns the most.

What it surfaced
1.7×
return per dollar moved

Shifting 18% of sales spend to the better-returning segment added 5.5 months of runway with no new hires.

Risk

The dangerous problems are the ones that look fine on the dashboard.

We surface concentration, covenant proximity, fragility and structural change before any of it reaches the P&L.

What it surfaced
$6.4M
of EBITDA exposure

Three companies in one portfolio shared a single supplier. Invisible in any one board deck; material together.

Unit Economics

You know what a customer costs. You do not know why that changed.

We connect acquisition cost and lifetime value back to the decisions that moved them, so you fix the cause rather than the symptom.

What it surfaced
+4.2 mo
of runway

Rising acquisition cost traced to a comp plan rewarding new logos over retention, not to anything marketing did.

Marketing efficiency

cross-domain

Every channel reports a positive return. Together they do not add up.

We separate the spend that creates pipeline from the spend that takes credit for it, and follow each channel through to revenue that actually retains.

What it surfaced
$1.9M
of spend reallocated

Two channels showed strong attributed return while the accounts they sourced churned at 2.4× the book. Priced on retained revenue, their real contribution was negative.

Sales performance

cross-domain

Quota attainment is up. So is the cost of every dollar you close.

We connect segment mix, discounting, ramp and cycle length to what a closed dollar actually costs, and how long it stays.

What it surfaced
6 points
of realised price recovered

Attainment rose because discount authority widened. List price held, realised price fell 6%, and the fastest-closing deals retained worst.

Diligence readiness

cross-domain

The metrics that win the round are not the ones that survive diligence.

We stress the numbers a diligence team will pull apart: cohort quality, concentration, revenue durability, and the distance between bookings and cash.

What it surfaced
31%
concentration, found pre-diligence

Two thirds of a 22% growth story sat in a single segment, whose largest contract carried a 90-day termination clause.

Capacity and ramp

cross-domain

You hired ahead of the plan. They are not ramping at the rate the plan assumed.

We track actual ramp against the ramp your plan is built on, and price the gap between the two.

What it surfaced
$3.1M
of assumed revenue at risk

Headcount rose 40% while productivity per rep fell 18%. The plan assumed full contribution within two quarters; the cohort is tracking to three.

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